Privacy Policy

Effective Date: September 1, 2026

Souza Wholesale Trailers LLC (“Souza Wholesale Trailers,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit this website, request information, submit a lead form, purchase or finance a trailer, or communicate with us by phone, email, or text message.

Information We Collect

We may collect contact information, including your name, telephone number, email address, mailing address, and preferred language; inquiry and transaction information, including trailer interest, quotes, appointments, orders, delivery, financing, and service details; communications you exchange with us; and website or device information, including IP address, browser, cookies, approximate location, and pages visited.

How We Use Information

We use information to respond to requests, provide quotes and service, schedule appointments, process sales and deliveries, communicate about an existing transaction, improve our website and operations, protect against fraud, comply with legal obligations, and, where permitted, send information about inventory, offers, and services.

SMS and Text Messages

If you provide consent to receive text messages, Souza Wholesale Trailers may send conversational and transactional messages about your inquiry, inventory availability, quotes, appointments, orders, delivery, service, and customer support. Marketing messages are sent only when required consent has been obtained.

Consent to receive text messages is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out. Reply HELP for assistance, or call us at (860) 924-0887.

Personal and SMS Data Sharing

Mobile phone numbers, SMS opt-in data, and consent records are not sold, rented, or shared with third parties for their own marketing or promotional purposes.

Commitment to Limited Data Use and Sharing

We maintain a strict policy that consumer personal data is not transferred to or shared with external organizations except where strictly necessary for lawful processing carried out on our behalf or where required by law.

Mobile Numbers and SMS Consent Data

Mobile numbers, SMS opt-in data, and consent records are covered by this commitment. This information is never shared with external organizations for their own use, marketing, or promotional purposes.

Use of Service Providers

Where strictly necessary to support our services, limited consumer data may be processed by external service providers solely on our behalf and only as required for lawful processing and compliant internal service delivery. Such providers are bound by confidentiality obligations and data-use restrictions, and this processing does not permit them to use consumer data for their own purposes.

Protection of Consumer Data

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including SMS opt-in data and consent records, from unauthorized access, use, disclosure, alteration, or loss. Access is limited to personnel and service providers with a legitimate business need to perform authorized work.

Cookies and Analytics

We and our service providers may use cookies and similar technologies to operate the website, remember preferences, measure traffic, and improve content. You may adjust your browser settings to limit cookies; some website functions may not work as intended.

Your Choices and Rights

You may request access to, correction of, or deletion of personal information, or opt out of promotional communications, by calling (860) 924-0887 or using the contact information on this website. We may need to verify your identity before fulfilling a request. You may opt out of text messages at any time by replying STOP.

Data Retention and Security

We retain information only as long as reasonably necessary for the purposes described in this policy, legal obligations, dispute resolution, and recordkeeping. No system is completely secure; however, we use reasonable safeguards designed to protect personal information.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.

Updates and Contact

We may update this Privacy Policy and will post the revised effective date on this page. For privacy or SMS-related questions, contact Souza Wholesale Trailers LLC at 12 Plainfield Rd, Canterbury, CT 06331, call (860) 924-0887, or use the contact information on this website.